Call Center

At our Call Center real people answer the phone to help you.

                           Call Center Hours: 

    Monday - Friday 8:00 a.m. - 7:00 p.m. 
         Saturday 8:30 a.m. - 12:30 p.m. 

     (860) 291-3600 Connecting all offices 
(800) 871-1859 Calls outside of the local area

 Tellerphone
24-Hour Automated Service

It’s 9 p.m. and you need your account balance. Not a problem.
Just call our 24 Hour Automated Tellerphone at (860) 291-FREE (3733).

Tellerphone is a free and easy to use automated program that gives you
direct access to your account information 24 hours a day through any touch tone phone.

You can access information about your:

·        Checking, Money Market, Statement Savings account balance

·        Determining if checks have cleared

·        Transfer Funds or make a loan payment

·        Order a stop payment against your account

·        Report a lost or stolen Debit card or ATM card

For more information, please refer to Account Disclosure for withdrawal limitations.

Do I need to sign up for this service?

No. Rockville Bank’s 24 hour automated Tellerphone is ready for your immediate use. Just call (860) 291-FREE (3733) and Tellerphone will guide you through each option.

What’s my PIN?

Your PIN (personal identification number) authorizes access to your confidential account information, please do not share with others. Your PIN is initially the primary account holder’s social security number (or tax ID number if you have a commercial account). The first time you call, you will select the PIN of your choice, so choose a PIN you will remember for future use.

Using the 24 Hour Automated Tellerphone is easy.
Simply dial (860) 291-FREE (3733)

Open 24 Hours

How do I use the 24 Hour Automated Tellerphone?

Dial (860) 291-FREE (3733) from a touch tone phone. You will need your account number(s) and your PIN (personal identification number).

For checking or money market information	PRESS 1
For savings information	PRESS 2
To transfer funds or make a loan payment	PRESS 3
For CD or IRA information	PRESS 4
For loan information	PRESS 5
To verify available funds for an account	PRESS 6
To order a stop payment against your account	PRESS 7
For branch locations and interest rate information	PRESS 8
To report a lost or stolen Debit or ATM card	PRESS 9
To speak to a Customer Care Specialist	PRESS 0
To complete this call	PRESS #
To repeat these choices	PRESS *

After you press your option, additional option menus will follow.