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Call Center
At our Call Center real people answer the phone to help you.
Call Center Hours:
Monday - Friday 8:00 a.m. - 7:00 p.m.
Saturday 8:30 a.m. - 12:30 p.m.
(860) 291-3600 Connecting all offices
(800) 871-1859 Calls outside of the local area
Tellerphone 24-Hour Automated Service
It’s 9 p.m. and you need your account balance. Not a problem.
Just call our 24 Hour Automated Tellerphone at (860) 291-FREE (3733).
Tellerphone is a free and easy to use automated program that gives you
direct access to your account information 24 hours a day through any touch tone phone.
You can:
- Determine Checking, Money Market, Statement Savings account balance
- Determine if a check(s) has cleared
- Transfer Funds or make a loan payment
- Order a stop payment against your account
- Report a lost or stolen Debit card
- Transfer Funds or make a loan payment
- Order a stop payment against your account
- Report a lost or stolen Debit card or ATM card
For more information, please refer to Account Disclosure for withdrawal limitations.
Do I need to sign up for this service?
No. Rockville Bank’s 24 hour automated Tellerphone is ready for your immediate use. Just call (860) 291-FREE (3733) and Tellerphone will guide you through each option.
What’s my PIN?
Your PIN (personal identification number) authorizes access to your confidential account information, please do not share with others.
Using the 24 Hour Automated Tellerphone is easy.
Simply dial (860) 291-FREE (3733)
Open 24 Hours
How do I use the 24 Hour Automated Tellerphone?
Dial (860) 291-FREE (3733) from a touch tone phone. You will need your account number(s) and your PIN (personal identification number).
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For checking or money market information
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PRESS 1
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For savings information
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PRESS 2
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To transfer funds or make a loan payment
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PRESS 3
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For CD or IRA information
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PRESS 4
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For loan information
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PRESS 5
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To verify available funds for an account
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PRESS 6
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To order a stop payment against your account
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PRESS 7
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For branch locations and interest rate information
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PRESS 8
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To report a lost or stolen Debit or ATM card
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PRESS 9
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To speak to a Customer Care Specialist
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PRESS 0
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To complete this call
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PRESS #
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To repeat these choices
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PRESS *
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After you press your option, additional option menus will follow.
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