Vice President Controller

The Controller is responsible for overseeing planning, organizing, and directing the accounting and financial control activities of the Bank, ensuring preservation of the Banks financial and internal controls, within the framework of Company policies, objectives and governmental regulations. This position manages and participates in the work of the Finance Department, including financial reporting, and accounting functions, and examines and verifies the Bank’s reports, records, and supporting documentation.

Required Experience:

At least one to three years prior experience in a technical/customer service position. Working knowledge of Windows operating systems and Microsoft Office applications is required. Knowledge of supporting printers and peripheral devices used with the financial industry would be preferred.

Knowledge, Abilities, and Skills:

• Five to ten years progressively responsible accounting or auditing positions in a banking environment, including previous experience with financial, regulatory and SEC reporting and supervision.
• Previous accounting experience or work as a Controller in another banking institution.
• Courses in banking and accounting at the college level, and courses, seminars, and workshops on supervisory training and bank-related topics.
• CPA desired.

Education:

Bachelor’s degree in business or accounting with emphasis on banking or auditing functions, or the equivalent in work experience.

Additional Knowledge, Abilities, and Skills:

• Ownership of the companies’ balance sheet, income statement and supporting schedules.
• Perform maintenance of company’s accounts in compliance with statutory and regulatory agency requirements, account reconciliations and calculation of provisions/accruals in line with the company’s accounting policy and procedures.
• Reporting responsibilities include the quarterly filing of the Form 10-Q and the annual filing of Form 10-K with the SEC, the quarterly filing and/or review of the Call Report with the FDIC as well as filing of various financial reports with the Federal Reserve Board and the FHLBB.
• Ensure that month end figures are timely, complete and accurate.
• Prepare and maintain key accounting/finance control documentation.
• Proven supervisory and leadership abilities.
• Proficient in all Microsoft Office applications, particularly Excel.
• Excellent analytical, organizational and communication skills.
• Strong attention to detail.
• Keeps informed of accounting pronouncements, developments, trends, regulations, and compliance matters pertaining to financial management issues and makes sure that personnel are informed of any policy and/or procedural changes on a timely basis.

Rockville Bank is proud to be an equal opportunity employer. M/F/D/V

Teller - Position Summary

Routine and precise work in processing a variety of transactions for customers at a Branch. Make referrals and cross sell bank products and services to existing and potential customers.

Essential Functions

Processes a variety of transactions initiated by customers at a Teller’s station, by mail, or in night deposit bags.

• Receives deposits and pays out withdrawals; cashes checks within limits established by Bank policy; receives payments on loans, tax deposits, and for safe deposit box rentals; sells money orders, bank checks, and travelers’ checks and sells and redeems savings bonds
• Takes orders for checks and follows-up to make sure orders have been processed and received by customers.
• Processes ATM/Debit applications and checks to be sure customers have received the cards.
• Sends letters to new customers; Scans and files signature cards.
• Closes accounts, pulls signature cards, and sends to appropriate department for filing.
• Assists with the balancing and processing of the ATM daily.

Sets up Teller station for day’s activity, proving cash in drawer. Balances cash each day, totaling transactions processed and proving work. Operates computer terminal to record necessary information for each transaction and to update customers’ accounts. Maintains supportive records. Completes all Teller-related work before leaving Bank.

Observes and adheres to the procedures governing every type of transaction, such as verifying customers’ account numbers, signatures, identity, and account balances or refers matter to higher authority for authorization.

Cross sells Bank products and services to customers. Follows and participates in the use of the sales routines outlined in the Together Achieving Genuine Success (TAGS) programs.,i.e., PCM, MCCR, BRBP, BSBBP, etc.

Answers customers’ questions, providing information within scope of knowledge and authority. Researches customers’ accounts for such matters as account balances, direct deposits credited to accounts, and the like. Assists customers in resolving problems with their accounts or refers to high authority.

Files a variety of documents and forms. Completes CTR, Mils, and Reg CCs forms as necessary.

Other Functions of the Position:

As needed, may:

• participate in training new Tellers;
• provide customers with access to safe deposit boxes;
• perform customer service work;
• be assigned to various Branch locations.
• Participates in sales routines of the TAGS program, i.e., huddles, check-ins, skill-builders, coaching sessions, and onboarding calls.

Completes all mandatory compliance training, such as BSA, in a timely manner.
The above duties may not be all-inclusive. The incumbent may be asked or required to perform other work as time and abilities allow.

Distinguishing Characteristics of the Position

Judgment:

Work is performed under the direct supervision of the Branch Manager or Assistant Branch Manager, following routine and standard practices which allow limited judgment in processing transactions in accordance with the Bank’s established policies and procedures. Refers all questionable situations to supervisor or Bank Officer.

Complexity:

Work involves a variety of customer transactions and may involve some customer service work, requiring knowledge of the Bank’s well-defined procedures, as well as alertness and understanding of the appropriate action to take in processing them efficiently and accurately.

Impact of Errors:

Meticulous care is required in handling cash and customers’ transactions. Errors may be detected in balancing or in succeeding operations, but may cause delay in tracing and correcting, result in loss of money and failure to deliver efficient and quality service, and could adversely affect the reputation of Rockville Bank.

Interpersonal Relationships:

Work involves constant contacts with customers, requiring courtesy, tact, and efficiency in processing their transactions. Improper handling may adversely affect the Bank’s image and result in loss of business.

Education:

High school education, supplemented by on-the-job training.

Experience:

Up to one year’s working experience in a position which involves cash transactions.

Knowledge, Abilities, and Skills:

Working knowledge of the services, types of accounts, and products available at Rockville Bank, the procedures to handle specific transactions, and the Bank’s policies as applied to the Teller area. A friendly manner, with the ability to deal effectively and courteously with customers on a face-to-face basis or on the telephone, sometimes under pressure. Skill and attention in handling money. Aptitude for figures and detailed work. Articulate in reading and writing skills and in speaking clearly in English.

Physical Requirements:

Ability to stand for extended periods of time; to carry cash drawer and to lift large amounts of coins; to communicate clearly and concisely with customers. Eyesight and hearing at a level which does not interfere with customer communication.

Desirable Qualifications:

• Computer literacy.
• Previous Teller experience at another banking institution.
• Courses and seminars in bank-related subjects.

Rockville Bank is proud to be an equal opportunity employer.
M/F/D/V

Supervisor Customer Sales and Service Associate – Position Summary

Semi-complex, routine and precise work in processing a variety of transactions for customers at a supermarket branch, together with cross selling Rockville Bank’s products within the branch or in the aisles

Essential Functions

• Assists Branch Sales Manager and Branch Assistant Manager in the operation of a supermarket branch. Assumes supervision of the Branch in their absence. Ensures staff adherence to all Bank policies and branch operating and security procedures. Maintains branch compliance with all applicable bank functions and transactions.
• Participates in limited training of Branch personnel, distributes work, and follows up to ensure completion on a timely basis as appropriate. Provides Manager with some input on performance evaluations.
• Performs customer service and Teller functions in a non-traditional supermarket environment, providing information, marketing, and cross-selling products and services within the branch and also in-aisle.
• Cross-sells Rockville Bank’s products. Pro-actively approaches potential customers for in-aisle selling. Answers product and service questions and suggests information about other products and services. Ascertains customers’ needs and identifies current and future customer service requirements. Follows up on leads and interests, opening accounts or directing customers to appropriate bank resources and personnel.

Processes a variety of transactions such as:

• Opens and closes all types of accounts and applies appropriate service charges. Sends letters to new customers; files signature cards; file maintenance; scanning.
• Reconciles accounts, Researches customers’ accounts, resolving problems.
• Receives deposits and pays out withdrawals; cashes checks within limits established by Bank policy; receives payments on loans and for safe deposit box rentals; sells money orders, bank checks, and travelers’ checks & orders debit / ATM cards.
• Pulls signature cards, and sends to appropriate department for filing;
• Opens and closes the Branch on a scheduled basis.
• Performs lending functions; interviewing applicants for mortgage and consumer loans; acting as registered mortgage loan officer (MLO) as required by the Safe Act.

Can sets up Teller station, proving cash in drawer. Balances cash each day, totaling transactions processed and proving work. Will operates computer terminal to record necessary information for each transaction and to update customers’ accounts and maintains supportive records. Completes all Teller-related work before leaving supermarket branch.

Actively pursues individual and Branch sales goals, cross selling Bank products and services at the counter and in the supermarket’s aisles. Follow up with initial contacts and sales promotions, calling customers and making note of their potential interests. Tracks accounts opened.

In the absence of Branch Sales Manager & Branch Assistant Sales Manager authorizes actions beyond Customer Service Sales Associates’ scope of authority, such as initial overrides; places/removes floats and assists Customer Service Sales Associates in daily balancing.

Assists manager in conducting sales routines of the TAGS program,.i.e., huddles, check-ins, skill builders, coaching sessions, and onboarding calls.

Observes and adheres to the procedures governing every type of transactions, such as verifying customers’ account numbers, signatures, identity, and account balances or refers matter to higher authority for authorization.

Answers customers’ questions, providing information within scope of knowledge and authority. Researches customers’ accounts for such matters as account balances, direct deposits credited to accounts, and the like. Assists customers in resolving problems with their accounts or refers to higher authority. Clarifies customers’ complaints, determining the cause and best solution to solve the problem, making corrections, and following up to ensure resolution.

Files a variety of documents and forms. Completes CTR forms as necessary.

Other Functions of the Position:

• Participates as a representative of the Bank in community activities. Organizes Bank involvement in events and attends functions in the community
• Keeps informed and maintains technical knowledge of Branch operations and Bank products, policies, and procedures. Reviews manuals, internal and external communications on products, services, governmental regulations, and the like. Attends job-related workshops.
• May assist Branch Sales Manager or Assistant Sales Manager as requested.
• May participate in training new personnel involved in Teller, Customer Service, and in-aisle selling.
• May be assigned to various Branch locations.
• Completes all mandatory compliance training, such as BSA, in a timely manner.
• Conduct all other duties as assigned
• The above duties may not be all-inclusive. The incumbent may be asked or required to perform other work as time and abilities allow.

Distinguishing Characteristics of the Position

Judgment:

Work is performed under the direct supervision of the Branch Sales Manager or Assistant Sales Manager. Also has the ability to perform supervisory functions and provide leadership to Customer Sales & Service Associates in their absence following routine and standard practices which allow limited judgment in processing transactions in accordance with the Bank’s established policies and procedures, along with some initiative and sales orientation in their application in a supermarket environment. Refers all questionable situations to supervisor or a Bank Officer.

Complexity:

Work involves a variety of customer transactions and may involve some customer service work, loan applications, and cross selling the Bank’s products and services, requiring knowledge of the institution’s well-defined procedures, as well as alertness and understanding of the appropriate action to take in processing them efficiently and accurately.

Impact of Errors:

Meticulous care is required in handling cash and customers’ transactions. Errors may be detected in balancing or in succeeding operations, but may cause delay in tracing and correcting, result in loss of money and failure to deliver efficient and quality service, and could adversely affect the reputation of Rockville Bank.

Interpersonal Relationships:

Work involves constant contacts with customers, requiring courtesy, tact, and efficiency in processing their transactions, and pro-active interaction during times of in-aisle selling.

Supervisory Responsibilities:

Work involves partial supervision of staff, including training, assignment of work, and follow-up to ensure completion. Assumes supervision of the assigned supermarket branch in the absence of the Branch Sales Manager or Assistant Branch Sales Manager.

Education:

High school education, supplemented by on-the-job training.

Experience:

At least one year’s working experience in a position which involves cash transactions.

Knowledge, Abilities, and Skills:

Working knowledge of the services, types of accounts, and products, including lending, available at Rockville Bank, the procedures to handle specific transactions, and the Bank’s policies as applied to the Teller and Customer Service areas, as well as to the supermarket branch. A friendly and outgoing manner, with the ability to deal effectively and courteously with customers on a face-to-face basis in a supermarket environment or on the telephone, sometimes under pressure. Flexibility in moving from Teller functions to customer service as needed. Ability to take the initiative in marketing the Bank’s products and doing in-aisle selling. Skill and experience in handling money. Aptitude for figures and detailed work. Articulate in reading and writing skills and in speaking clearly in English.

Physical Requirements:

Mobility to move throughout the aisle of a supermarket branch, together with the ability to stand for extended periods of time; to carry cash drawer and to lift large amounts of coins; to communicate clearly and concisely with customers and the public. Eyesight and hearing at a level which does not interfere with customer communication.

Desirable Qualifications:

• Previous experience as a Customer Service Sales Associate or Supervisor at Rockville Bank or another banking institution.
• Computer literacy.
• Previous Teller experience at another banking institution, preferably in a supermarket environment.
• Courses and seminars in bank-related subjects, including lending, supervision, and cross-selling.

Rockville Bank is proud to be an equal opportunity employer.
M/F/D/V

Treasury Manager – Position Summary

The Treasury Manager is responsible for participating and leading others in the daily Treasury needs of the Company. Significant areas of responsibility include managing operational asset/liability; expense control management and profitability reporting; managing operational liquidity management; and assist in credit analysis of the Investment Portfolio. The Treasury Manager will also oversee modeling responsibilities within the Finance Department and lead expense management and reduction projects.

Required Experience:

• Must have 5-10 years of experience in the Banking Industry
• Have developed and managed dynamic models
• Project management experience
• Understand the business needs of different areas of the bank as it relates to the Treasury function

Education:

Bachelor’s degree in Finance or Accounting Focus; Certified Financial Analyst (CFA) designation a plus, but not required

Experience:

3 to 5 years prior experience in a Treasury-related role with managerial experience is preferred. Expense management and projects associated with expense reduction are preferred.

Additional Knowledge, Abilities, and Skills:

• Exceptional judgment is required to ensure tasks are performed in accordance with Bank policies and governmental regulations and made to optimize Company financial performance
• Work requires a wide range of complex financial duties and should include a strong understanding of debt and equity securities, asset/liability management, and funds management.
• Should have moderate experience preparing or using with SEC reports and FFIEC Call Reports
• A high degree of interpersonal skills are required; the Treasury Manager will have significant interaction with other Company departments, executive management, external and internal auditors, Counsel, federal and state bank examiners, vendors and broker/dealers.
• Will manage other individuals that assist in the responsibilities of the Treasury Group in Finance

Rockville Bank is proud to be an equal opportunity employer.
M/F/D/V