Live Chat Hours
Monday - Friday 8 a.m. - 7 p.m.
Saturday 8:30 a.m. - 12:30 p.m.
Rockville Bank Live Chat Support
Now you can get quick answers from live people in real-time using our new Live Support Chat Service. Live Chat is a fast and convenient way to get quick answers about any of our products and services that we offer or if you need assistance finding information on our website.
Frequently Asked Questions
How do I start a chat session?
Click the "Online Chat Available" button above to begin chatting. A green button indicates that live chat is available. A grey button indicates that live chat is unavailable, although you can click the grey button to send us an email message.
Is text chat secure?
Yes, Live Chat is secure using the latest encyption. You should see a lock in the chat window that indicates a secure connection.
I cannot login to online banking, how to I get help with my account?
Please call 860-291-3600 for any problems related to online banking.
Why can't I discuss my account through live chat?
To avoid fraudulent requests and combat identity theft Rockville Bank will only discuss account information in person or over the phone.
Before Using Live Chat, Please Read This Important Notice.
Please note Rockville Bank does not provide live chat support for any inquiries related to account access or online banking. For account related requests, please call 860-291-3600.