Avoid Identity Theft and Online Fraud
Scams such as Spoofing and Phishing to commit identity theft are becoming more prevalent. Protecting your personal information from identity theft is a crucial matter and there are many ways the unscrupulous can gain access to such information. Identity theft involves the use of your personal information - such as your name, Social Security number, credit card or bank account numbers, or other identifying information - by someone else, to commit fraud or other crimes.
E-mail Phishing - Involves you receiving an e-mail that appears to be from a legitimate company, such as Rockville Bank. It may even include the company's logo and a link to an Internet address that looks appropriate. This e-mail directs you to link to a website where you are to supply account or personal information. However, simply clicking the link could secretly install software on your computer. The software may infect your computer with a virus or record and transmit everything you type, including passwords. Additionally, the website you link to may be spoofing the correct Internet site.
Website Spoofing - Involves you trying to visit a website but accidentally keying-in or linking-to a different address. This may lead you to a website that mimics the legitimate site that you were trying to visit. The spoof Internet site may route whatever information you provide to criminals. This can include your account numbers, Social Security Numbers, credit card information, passwords and personal identification numbers. To make spoof sites seem legitimate, criminals may use the logos, graphics, names and code of the real company's site. They also may attempt to fake the URL that appears in the address field at the top of your browser window and the padlock that appears in the lower right corner.
If you receive what may be a phishing e-mail or visit what might be a spoof website referring to Rockville Bank, and if by chance you have provided any personal information, please contact us immediately at: (860) 291-3600
If the e-mail or website had references to another company, you should contact that company directly.
The best advice is to be cautious and take control of your personal information.
Protect Yourself Online
- Do not reply to an e-mail or pop-up message asking for personal or financial information. Legitimate companies like Rockville Bank will never ask for personal or financial information via an e-mail or pop-up message.
- Don't e-mail personal or financial information. If you initiate a transaction, look for indicators that the message is secured, which can be validated by a lock icon. Most e-mail programs do not provide confidentiality via encryption.
- Use bookmarks to access known sites to avoid being lured to imposter sites
- Use updated anti-virus software. Some phishing emails contain viruses and software that can harm your computer.
Other Ways To Protect Yourself
- Shred unwanted documents that contain personal information.
- Review credit card and bank statements immediately for unauthorized charges and contact the company if statements are more than a few days late.
- Don't leave mail in your mailbox.
- Memorize your Social Security number instead of carrying it with you.
- Don't write down your passwords, and don't use birth dates or names of family members as passwords.
- Take your receipts from ATMs, gas pumps, etc.
- Report lost or stolen credit and debit cards immediately!
Review Your Credit Report
Consumers should obtain a copy of their credit report for review at least once a year:
- Equifax - www.equifax.com; 1-800-685-1111
- Experian -www.experian.com; 1-888-397-3742
- TransUnion - www.transunion.com; 1-800-916-8800
Get More Information
For additional information on phishing and identity theft, go to the Federal Trade Commission's Website at http://www.ftc.gov/bcp/edu/microsites/idtheft/.
Important Contact Information if You've Been a Victim of Identity Theft
U.S. Government Agencies
• Federal Trade Commission
Identity Theft Clearing House
Social Security Administration
Fraud Hotline: 800-269-0271
Credit Reporting Agencies
To request a credit report and/or to report fraud: 888-397-3742
To request a credit report: 800-685-1111 Option 4
To report fraud: 800-525-6285
• TransUnion Corporation
To request a credit report: 800-916-8800
To report fraud: 800-680-7289
Copyright, Trademark & Service Mark Information
All content included or available on this website, including website design, text, graphics, interfaces, and the selection and arrangements thereof is either copyrighted (2010) by Rockville Bank, with all rights reserved, or is the property of Rockville Bank and/or third parties, and is protected under the law relating to intellectual property rights. Rockville Bank’s trademarks or service marks may not be used in connection with any product or service that is not provided by Rockville Bank, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Rockville Bank or any other person or entity.
All other trademarks or service marks displayed on the Rockville Bank website are the trademarks or service marks of their respective owners, and their use by Rockville Bank constitutes neither an endorsement of nor a recommendation as to the use of the services of those owners. In addition, such use of any trademarks or links to the websites of other entities is not intended to imply, directly or indirectly, that those entities endorse or have any affiliation with Rockville Bank.
Rockville Bank is Here to Help!
Call us if you have any questions for assistance at (860) 291-3600 or (800) 871-1859.